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このページは、特定の停留所、路線、駅、車両についてのものではありません。いずれかを開くと、その名前が報告に表示されます。または、完全な報告をご利用ください。

何が起きたか
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  1. 読みもの
  2. 測定の方法
  3. 利用者が失った時間

乗客の失われた時間は、運行がなかったり遅れたりしたために乗客が失う時間を数えたものです。

失われた時間が何時間か、どこで失われたか、誰が負担したかを示します。各トリップの乗客数は数えていないため、乗客数はモデルで推定しており、すべての数値に幅を付けています。

  1. Bus times測定済み
  2. Riders per trip推定
  3. Hours lost, by causeExplained
  4. Total, with range推定
When the buses came is measured. How many riders were on them is modelled. The range comes from the modelled part.

What is measured, estimated and explained

測定済み

When each bus reached each stop, from live positions, compared with the timetable.

推定

How many riders were on each trip, and so the hours lost and the dollars. These carry a range.

Explained

How the pieces fit together. This page says it in words; it does not publish settings.

数字の出どころ

  • 測定済みOC Transpo and STO live bus positions
  • 測定済み公開された時刻表（日付つき）
  • 測定済み路線別の公表乗車数
  • 推定利用者数モデル

計算の方法

  1. We find the trips that did not come, ran late or ran slow. This uses where each bus actually was, as the On time page explains.
  2. We estimate the riders on each trip. We take the route’s published boardings for the day type and spread them across the day, then divide by the trips scheduled.
  3. For each problem we work out the time a typical rider lost. The five kinds are listed below.
  4. We add the hours up. A trip is counted once: a cancelled trip is not also counted as a missed transfer.
  5. We share each trip’s hours across the places it passes through, and print a range beside the total. The route total is firmer than any one ward.

時間の内訳

  1. 来なかったバスを待つ時間The riders who would have taken the trip, times the wait for the next bus that did come.
  2. 遅れたバスを待つ時間Riders on trips more than 5 minutes after the timetable, times how late they ran, weighted for how busy the route is.
  3. 乗り継ぎ失敗When a trip runs later than a short connection allowance, some riders miss their connection and wait for the next one.
  4. 遅い便Running time beyond the timetable. A rider is on board for part of it, on average.
  5. 列車の低速運転The same idea for the O-Train.

トリップごとの乗客数はモデルによる推計です

Nobody counts riders on each trip. The model starts from a route’s published boardings for a day type. It spreads them over the day using a published or network profile, and divides by the trips scheduled in each hour. The page names the model, its sources and its limits next to every figure.

Worked example

Illustrative example, rounded

Route 7, one weekday morning, one direction. These numbers are made up to show the steps, then rounded. They are not from a real day, and other routes will not look like this.

#CauseWhat we worked with失われた時間
1One trip did not comeAbout 40 riders waited about 10 minutes for the next bus7 h
2Three trips ran lateRiders on those trips, weighted for how busy the route is3 h
3A late trip, missed transfersA few riders missed their connection1 h
4The route ran a little slowExtra time on board2 h
合計range about 10 to 16About 13 h

The causes are worked the same way, each with its own allowances. The example shows the shape of the sum, not the settings.

確かさの度合い

Every figure is an estimate with a range printed next to it. The range is wider when the model has less to go on, and a trip it has no figure for is left out, counted and lowers our confidence. It is never counted as no loss.

We will publish test results once a real back-test exists.

限界

  • It is an average. A full peak trip and an empty trip share a number.
  • Direction is split by the timetable unless the operator publishes it.
  • Where a route has no hourly profile of its own, the network’s is used.
  • Riders who gave up on the bus are not counted.
  • By place: a trip’s hours are shared across the places of its timepoints. Any one ward is approximate. Stops with no known ward are shown as “Not placed”.
  • Dollars appear only when a published value of time is supplied, with its source.

What would change the number

  • More trips judged, or a fix to how a trip was judged.
  • New published boardings, or a better hourly profile.
  • A change to the method. Each change is dated on this page and past months keep the method they were worked out with.

Check a number

Anyone can send us a case. City staff and councillors’ offices are answered first. We run it ourselves, from the raw record, and send back the figure and the working in words.

What to include

  • The route or ward
  • The date or month
  • The figure you saw, with a link or a screenshot
  • What you expected, and why (optional)
Send the case

It goes to us through the contact form.

このあとの流れ

We run the case ourselves and reply with our figure and the steps in words. If we find an error, it goes on the corrections page. We do not send the formula or its settings, so a figure cannot be tuned for or against.

数字の出どころ

  • OC Transpo and STO live bus positions
  • 路線別の公表乗車数
  • 利用者数モデル

方法のバージョンと変更履歴

公表した月の数値は変わりません。方法を改訂しても、過去の月は算出時の方法のままです。

  • バージョン 1 · 2026年10月25日. 初公開です。原因別の失われた時間を、モデルで推計した利用者数と、すべての数値の範囲とともに示します。