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  1. 읽을거리
  2. 측정 방법
  3. 승객이 잃은 시간

승객 손실 시간은 운행이 없거나 늦어서 승객이 잃는 시간을 합산한 값이에요.

이 보고서는 몇 시간이 손실되었는지, 어디서 손실되었는지, 누가 그 부담을 졌는지 알려 줍니다. 각 운행의 승객 수를 세는 사람은 없습니다. 그래서 승객 수는 모델로 추정하며, 모든 수치에는 범위가 있습니다.

  1. Bus times측정됨
  2. Riders per trip예상
  3. Hours lost, by causeExplained
  4. Total, with range예상
When the buses came is measured. How many riders were on them is modelled. The range comes from the modelled part.

What is measured, estimated and explained

측정됨

When each bus reached each stop, from live positions, compared with the timetable.

예상

How many riders were on each trip, and so the hours lost and the dollars. These carry a range.

Explained

How the pieces fit together. This page says it in words; it does not publish settings.

숫자의 출처

  • 측정됨OC Transpo and STO live bus positions
  • 측정됨게시된 시간표, 날짜 포함
  • 측정됨노선별 공표 승차 수
  • 예상우리의 이용객 모델

계산 방법

  1. We find the trips that did not come, ran late or ran slow. This uses where each bus actually was, as the On time page explains.
  2. We estimate the riders on each trip. We take the route’s published boardings for the day type and spread them across the day, then divide by the trips scheduled.
  3. For each problem we work out the time a typical rider lost. The five kinds are listed below.
  4. We add the hours up. A trip is counted once: a cancelled trip is not also counted as a missed transfer.
  5. We share each trip’s hours across the places it passes through, and print a range beside the total. The route total is firmer than any one ward.

시간이 사라지는 곳

  1. 오지 않은 버스를 기다린 시간The riders who would have taken the trip, times the wait for the next bus that did come.
  2. 늦는 버스를 기다리는 시간Riders on trips more than 5 minutes after the timetable, times how late they ran, weighted for how busy the route is.
  3. 놓친 환승When a trip runs later than a short connection allowance, some riders miss their connection and wait for the next one.
  4. 느린 운행Running time beyond the timetable. A rider is on board for part of it, on average.
  5. 열차 저속 운행The same idea for the O-Train.

운행당 승객 수는 모델로 추정합니다

Nobody counts riders on each trip. The model starts from a route’s published boardings for a day type. It spreads them over the day using a published or network profile, and divides by the trips scheduled in each hour. The page names the model, its sources and its limits next to every figure.

Worked example

Illustrative example, rounded

Route 7, one weekday morning, one direction. These numbers are made up to show the steps, then rounded. They are not from a real day, and other routes will not look like this.

#CauseWhat we worked with손실 시간
1One trip did not comeAbout 40 riders waited about 10 minutes for the next bus7 h
2Three trips ran lateRiders on those trips, weighted for how busy the route is3 h
3A late trip, missed transfersA few riders missed their connection1 h
4The route ran a little slowExtra time on board2 h
합계range about 10 to 16About 13 h

The causes are worked the same way, each with its own allowances. The example shows the shape of the sum, not the settings.

얼마나 확실한가요

Every figure is an estimate with a range printed next to it. The range is wider when the model has less to go on, and a trip it has no figure for is left out, counted and lowers our confidence. It is never counted as no loss.

We will publish test results once a real back-test exists.

한계

  • It is an average. A full peak trip and an empty trip share a number.
  • Direction is split by the timetable unless the operator publishes it.
  • Where a route has no hourly profile of its own, the network’s is used.
  • Riders who gave up on the bus are not counted.
  • By place: a trip’s hours are shared across the places of its timepoints. Any one ward is approximate. Stops with no known ward are shown as “Not placed”.
  • Dollars appear only when a published value of time is supplied, with its source.

What would change the number

  • More trips judged, or a fix to how a trip was judged.
  • New published boardings, or a better hourly profile.
  • A change to the method. Each change is dated on this page and past months keep the method they were worked out with.

Check a number

Anyone can send us a case. City staff and councillors’ offices are answered first. We run it ourselves, from the raw record, and send back the figure and the working in words.

What to include

  • The route or ward
  • The date or month
  • The figure you saw, with a link or a screenshot
  • What you expected, and why (optional)
Send the case

It goes to us through the contact form.

다음 진행 순서

We run the case ourselves and reply with our figure and the steps in words. If we find an error, it goes on the corrections page. We do not send the formula or its settings, so a figure cannot be tuned for or against.

숫자의 출처

  • OC Transpo and STO live bus positions
  • 노선별 공표 승차 수
  • 우리의 이용객 모델

방법 버전과 변경 기록

발표된 월별 자료는 바뀌지 않습니다. 방법이 바뀌어도 지난 달은 계산할 때 쓴 방법을 그대로 유지합니다.

  • 버전 1 · 2026년 10월 25일. 최초 게시입니다. 원인별 손실 시간, 모델로 추정한 승객 수, 모든 수치의 범위를 담았습니다.