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Official rider help

Use current official channels for fares, payment, safety, accessibility, Para Transpo, bicycles, pets, winter travel, lost items, SMS, phone help, and STO connections.

OC Transpo services

Otranspo does not restate changing fares, eligibility rules, emergency procedures, or contact numbers without a live authoritative source. The links below lead to current operator information.

Ottawa–Gatineau travel

Confirm cross-river service, fares, transfers, and accessibility with both operators. An itinerary may include STO only when the configured routing graph contains current STO data.