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Public rider information

Terms of use

Use Otranspo as independent supplemental information, and verify safety-critical decisions with the transit operator.

Ownership and accountability

Who is responsible for Otranspo

Owner and operator
One independent Ottawa–Gatineau citizen, named on the independence page
Service responsibility
The owner named above owns Otranspo and is accountable for its product, operations, privacy decisions, security response, and public explanations.
Editorial control
The owner named above makes the final editorial and publishing decisions. Transit agencies, cities, data providers, hosting companies, analytics providers, and donors do not direct coverage or conclusions.
Funding model
The owner named above bears the project’s operating costs. Otranspo carries no advertising. If voluntary donations are available, they do not buy access, favourable coverage, or editorial control.
Official status
Otranspo is not affiliated with, endorsed by, or operated by OC Transpo, STO, the City of Ottawa, or the Ville de Gatineau. It supplements official information and does not run transit service.
Application explanation reviewed
September 14, 2026
Next source review due
October 14, 2026

This review compares the public explanation with the current application source and configured capability rules. It is not a legal opinion or proof that a pending source revision has reached production. Current service health and published corrections have their own evidence pages.

Independent service

Otranspo is an independent, citizen-led transit information project built for Ottawa–Gatineau riders. It is not affiliated with OC Transpo or STO, and it is not an official service of either operator or the City of Ottawa.

Scheduled and realtime information can be delayed, incomplete, cancelled, or unavailable. Never treat an unknown accessibility state as confirmation that a trip is accessible.

Safe use

Use official operator channels for emergencies, fares, service guarantees, eligibility decisions, complaints about an identifiable person, and time-critical accessible travel assistance.

Do not submit personal information about another person, unlawful content, harassment, executable files, or misleading reports.

Availability and changes

The service may remove a capability when its data source or safety controls cannot support a truthful result. A clear unavailable state is not a service guarantee.

Applicable provider terms and open-data licences continue to govern their data and map services.

Google Maps comparison

Optional driving, walking, and cycling calculations are provided by Google Maps and remain separate from official transit results. Google’s current terms and privacy policy govern those calculations; attribution does not imply endorsement or affiliation.

Technical record

Methods, assurance checks, and release evidence for people who need to inspect them.

Policy versions and material changes

The public policy register identifies the current source revision, human and legal review state, decision evidence, and whether notification is required. A draft revision does not imply counsel approval.