Skip to main content
Back to rider information

Terms of use

Use Otranspo as independent supplemental information, and verify safety-critical decisions with the transit operator.

Independent service

Otranspo is independent and is not affiliated with, endorsed by, or an official service of OC Transpo, the City of Ottawa, or STO.

Scheduled and realtime information can be delayed, incomplete, cancelled, or unavailable. Never treat an unknown accessibility state as confirmation that a trip is accessible.

Safe use

Use official operator channels for emergencies, fares, service guarantees, eligibility decisions, complaints about an identifiable person, and time-critical accessible travel assistance.

Do not submit personal information about another person, unlawful content, harassment, executable files, or misleading reports.

Availability and changes

The service may remove a capability when its data source or safety controls cannot support a truthful result. A clear unavailable state is not a service guarantee.

Applicable provider terms and open-data licences continue to govern their data and map services.