Independent, citizen-led transit information for Ottawa–Gatineau riders. Not affiliated with OC Transpo or STO.
The public record
What we asked, and what they said.
This site writes to the people who decide how Ottawa moves, and publishes both halves of the conversation. Our letter goes up the day it is sent. Their reply goes up as it arrives, with the time it took.
Open case files
Each one is a question put to an institution, with everything that has happened since.
- We wrote to everyone running for council, and to the mayor.
One letter, the same letter, sent to every candidate and sitting councillor on the same day. It asked three things about a $1.16 million transit app contract council never voted on. Everything each of them said back is here.
The correspondence record could not be read just now. This is not a claim that nobody replied.
The research behind the asks
The findings that made each letter worth sending. Every figure is sourced to a City document.
- The Transit app contract
$1,157,794 committed since 2023, sole-sourced, with no tender and no council vote. Every line is from the City’s own disclosures.
- A letter you can send
The same request, ready to send to your own councillor. You do not have to rely on us to ask it.
What this site discloses about itself
A site that asks public bodies to account for money should account for its own. These pages are the same promise turned around.
- What this site costs
Every line of what it costs to run, kept current, beside what the City paid for an app.
- Who pays for this site
The riders who fund it. Anonymous by default; nobody is named without asking to be.
- Independence
Who owns this site, who does not fund it, and what that rules out.
- Corrections
What we got wrong, when we fixed it, and what changed.
How this page works
Our letter is published the day it is sent, before any reply exists, so nobody can say we only publish the questions that produced awkward answers. A reply is published only after somebody has decided how to publish it, and a reply we have been asked not to print is still shown as having arrived. A response time is only counted from the moment the mail system confirms the letter landed, so a message that bounced is never counted as silence.
How the clock is counted
The clock starts when delivery is confirmed, not when we press send, because a message sitting in a queue is not a question anybody has been asked. It stops at the first reply written by a person. An automatic out-of-office reply is recorded and stops nothing. A reply from a staff member stops a different clock from a reply written by the person themselves, and the page says which one it was. Calendar days are the headline because riders wait in calendar days; the working-day figure is shown beside it. Statutory holidays are counted as working days, which is a limit of this method rather than a claim about anybody.
If your entry is here
Every entry stays open. A reply that arrives months from now is published and the page says it arrived after publication, with both dates. If anything here is wrong, write to us and the correction is published with what changed and when. If you replied and would rather your words were not printed, say so and we will publish your position without your text, and record that you asked.
Write to us