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Documents before conclusions.

Public record

The documents behind the decisions. The sources behind the claims.

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Use the permanent public link to this page and its sources.

Only the public link is shared, with a short tag that names the app you picked. Panel state, location, receipts, and other browser-only details are left out. Email and social services apply their own privacy terms.

Document research

City documents · Procurement

The Transit app contract

$1,157,794 disclosed by the City across four records since 2023, with the procurement route and council oversight documented as separate questions.

Explore the research

The findings behind each public question. Every figure is attached to a City document.

Correspondence

Ottawa municipal election · 2026

Verified correspondence record published

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About this case

Ottawa 2026 candidates

This case file is intended to preserve the exact letter sent to each verified recipient, delivery evidence, replies, publication decisions and later corrections. Its publication status appears immediately below.

Each case file defines a public question and states whether supporting correspondence has been verified and published.

Put the evidence to work

Use the record to have your say

Prepare your letter

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Review a letter you can send

This Ottawa resident template is advocacy prepared by Otranspo. Read and personalize it; opening or copying it sends nothing.

Correct a fact

Send a factual error to Otranspo for review.

Request a private factual correction

Your correction request goes to Otranspo for review. It is not posted as a public reply or sent to a transit operator.

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Recipients and publication

This page is the released public record. A private message to Otranspo, an unreleased reply, and a letter you may write yourself are separate records with different recipients.

Choose a rider report, site correction, service request, civic record, or official operator contact by recipient and privacy rule.

The same request, ready to send to your own councillor. You do not have to rely on us to ask it.

Transparency starts here

Our costs, our funding, our independence and our corrections.

What this site discloses about itself

A site that asks public bodies to account for money should account for its own. These pages are the same promise turned around.

How this page works

This section keeps research, letters, delivery evidence, replies and later corrections together. Each case file states at the top whether a verified correspondence record has actually been published.

When a verified record is loaded, our outbound letter is published with its send date. An inbound reply is shown only after a recorded publication decision; receipt and first publication keep separate dates. A reply withheld at the writer’s request is still recorded as received. A response time begins only when receiving-server delivery is confirmed, so provider acceptance, delay, rejection and unknown delivery never become silence.

How the clock is counted

The clock starts at confirmed delivery and stops at the first reply written by a person. An automatic reply is recorded and does not stop it; a staff reply is labelled separately from a personal reply. Calendar time is the main figure. The secondary “working days” figure counts Monday-to-Friday UTC dates crossed after confirmed delivery through the reply date. It excludes Saturdays and Sundays and includes statutory holidays.

If your entry is here

Every entry stays open. A reply that arrives months from now is published and the page says it arrived after publication, with both dates. If anything here is wrong, write to us and the correction is published with what changed and when. If you replied and would rather your words were not printed, say so and we will publish your position without your text, and record that you asked.

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