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Contact OC Transpo or STO

Reach the operator for an official service complaint, lost property, accessible transit service, or help during a trip.

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The operator’s privacy terms apply after you leave Otranspo.
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OC Transpo or STO on its official site

Otranspo can open the official OC Transpo or STO contact service. You must review and send the request there; Otranspo does not transmit it.