Independent, citizen-led transit information for Ottawa–Gatineau riders. Not affiliated with OC Transpo or STO.
Ward 14 · Ottawa
SOMERSET
Councillor: Ariel Troster
- 59
- Routes
- 175
- Stops
- 67.4%
- within five minutes
Civic evidence brief
The identity, boundary, contacts, service scope and evidence dates behind this ward report, kept together so the page can be cited without losing its qualifications.
- Municipality
- City of Ottawa, Ontario
- Geographic unit
- Official City of Ottawa municipal ward 14: SOMERSET
- Boundary and vintage
- City ward layer · effective not published · imported August 4, 2026
- Official civic contacts
- Ariel Troster · Councillor · source check is older than the publication threshold · source checked August 4, 2026 · official City contact source
- Mark Sutcliffe · Mayor · source check is older than the publication threshold · source checked August 4, 2026 · official City contact source
- Relevant scheduled service
- 59 public route records with a stop inside this boundary · operators: OC Transpo
- Transit evidence vintage
- Timetable import: not published · reliability window: Aug 24, 2026 – Sep 22, 2026
A ward boundary, route inventory, destination list, population count or employment count supplies civic context. None of those values alone measures passenger demand, household trip effects, transfers or daily attendance.
Ottawa wards are municipal wards. They are not Gatineau electoral districts, and results from the two boundary systems are not interchangeable.
Verdict
What would fix transit here
Worked out from the routes that serve this ward. Each item names the route, when it happens, and what would change it.
43 of 49 show a repeated lateness pattern consistent with insufficient scheduled running time. A scheduler should test a running-time scenario; labour, fleet, recovery and transfer impacts are not established here.
Worst here: route 7, late by the timetable 08:00 to 23:00, 4.1 min late.
Best here: route 33, observed-position lower bound, 100%.
47 of 49 routes here had something measurable to report.
- 00:00: 89% of arrivals on time, 34,994 arrivals, typically 1.2 min late
- 01:00: 89.8% of arrivals on time, 11,891 arrivals, typically 0.9 min late
- 02:00: 85.4% of arrivals on time, 5,063 arrivals, typically 0.6 min late
- 03:00: 89.9% of arrivals on time, 2,704 arrivals, typically 0.1 min early
- 04:00: 94.3% of arrivals on time, 8,590 arrivals, typically 0.8 min late
- 05:00: 92.8% of arrivals on time, 31,609 arrivals, typically 1.1 min late
- 06:00: 89.4% of arrivals on time, 85,063 arrivals, typically 1.4 min late
- 07:00: 80.4% of arrivals on time, 112,808 arrivals, typically 1.9 min late
- 08:00: 65.9% of arrivals on time, 115,247 arrivals, typically 3.1 min late
- 09:00: 68.2% of arrivals on time, 104,332 arrivals, typically 2.9 min late
- 10:00: 76.8% of arrivals on time, 100,635 arrivals, typically 2 min late
- 11:00: 76% of arrivals on time, 91,304 arrivals, typically 2.1 min late
- 12:00: 69.7% of arrivals on time, 90,944 arrivals, typically 2.7 min late
- 13:00: 70.2% of arrivals on time, 92,378 arrivals, typically 2.5 min late
- 14:00: 68.8% of arrivals on time, 93,263 arrivals, typically 2.7 min late
- 15:00: 57.4% of arrivals on time, 102,432 arrivals, typically 4 min late
- 16:00: 51.6% of arrivals on time, 113,744 arrivals, typically 5 min late
- 17:00: 57.3% of arrivals on time, 114,588 arrivals, typically 4 min late
- 18:00: 67.2% of arrivals on time, 101,252 arrivals, typically 3 min late
- 19:00: 68.5% of arrivals on time, 75,028 arrivals, typically 2.9 min late
- 20:00: 71.2% of arrivals on time, 68,091 arrivals, typically 2.9 min late
- 21:00: 74.4% of arrivals on time, 64,334 arrivals, typically 2.6 min late
- 22:00: 78.1% of arrivals on time, 61,454 arrivals, typically 2.2 min late
- 23:00: 85.1% of arrivals on time, 52,865 arrivals, typically 1.5 min late
- 90% or more on time
- 80 to 90% on time
- under 80% on time
- not enough data
| What | When | Measured | Scenario or next investigation |
|---|---|---|---|
| ProblemLate by the timetable7121918561459STO655STO1133STO32STO571085STO1537STO535STO1331STO1734STO45STO38STO40STO41STO27STO25STO23STO400STO26STO895STO200STO93STO87STO29STO47STO36STO48STO20STO42 routes | 08:00 to 23:00 … 01:00 | 4.1 min late … 6.9 min late | More running time |
| ProblemUnreliable55STO1232STO59STO1337STO85STO93STO27STO645STO11 routes | 16:00 … 09:00 | 20.1 min swing … 24.8 min swing | Operations, not the timetable |
| ProblemOne hour collapses55STO5733STO1259STO5632STO537STO7435STO31STO34STO1525STO40STO87STO13200STO836STO41STO45STO95STO1729STO93STO26STO38STO20STO30 routes | 16:00 … 00:00 | 43% … 58% | Operations, not the timetable |
| ProblemRunning early6141STO2 routes | 03:00 · 09:00 | 1 min early · 1.4 min early | Less running time, or holding points |
| StrengthObserved-position lower bound33STO25STO47STO20STO48STO94STO6 routes | All measured hours | 100% | Keep what works |
| CaveatCoverage gap400STO38STO59STO200STO31STO55STO32STO34STO67STO35STO37STO27STO41STO45STO29STO87STO93STO95STO23STO26STO36STO40STO85STO23 routes | All measured hours | 99% … 96% | More observation, not a service change |
Map & current service
Current service inside this boundary
Scheduled lines, stops, and observed buses share one map. Select a route or vehicle for details.
Evidence & sources
Imported municipal polygon · 19 boundary vertices · City of Ottawa ward boundaries · imported Aug 4, 2026
O-Train evidence
What we know about train service here
Trains are not in the public data feed
OC Transpo publishes live positions for its buses, and this site measures them: millions of bus arrivals every month, which is where every bus figure on this site comes from. The same public feed carries no train positions, so this site has never recorded a single train arrival. Nothing here can tell you where a train is, or whether Lines 1, 2 and 4 run on time.
This is a gap in what is published, not a gap in the trains. If train positions were published the way bus positions already are, riders would get the same record for rail that they have for every bus route on this site.
Recent shared train observations
These are rider sightings approved by a moderator. They show a reported time and place. They are not official train positions, a complete train count, or proof of a cause.
No approved rider observation matches this place or line in the last 31 days. That does not mean no train ran or no problem occurred.
How SOMERSET is doing
Two different failures hide inside one on-time percentage, and they have opposite fixes. These separate them. Each figure is a share of the route-hours this site measured well enough to speak for, and the count it is out of is shown beside it.
Measured over 732 route-hours. 7 more were observed too thinly to count, and are excluded rather than assumed good.
Scheduling
Whether the timetable describes the trip that is actually made. A route late by the same amount every day is not unreliable, it is mis-scheduled, and every operator is driving a schedule nobody can keep.
- Who can fix it
- A service planner
- What it costs
- Cost unavailable until fleet, labour, recovery and transfer effects are tested.
Timetable matches the trip
65%
Hours where the middle arrival is within three minutes late and one minute early of the timetable.
Route-hours where the timetable is short
254of 732
Hours where the middle arrival is three minutes late or worse. Each is a candidate for a running-time rewrite.
Route-hours running early
2of 732
Hours where buses typically leave early. Riders who arrive on time can still watch one go.
Running time a short hour needs
3.9min
For a typical short hour, the minutes a planner would add.
Operations
Whether a bad trip is close to a normal one. A route on time on average but wildly variable has a timetable that is right and something else that is not. Padding the schedule here makes every rider’s trip longer while the bad trips stay bad.
- Who can fix it
- Operations, and often the road itself
- What it costs
- Cost unavailable until the operational cause and remedy are established.
A bad trip is close to a normal one
98.2%
Hours where the worst trips run less than twenty minutes behind the normal one.
Route-hours that are unpredictable
13of 732
Hours where they run twenty minutes or more behind it. Adding running time does not fix these.
How far behind a bad trip runs
22.8min
For a typical unpredictable hour, how far behind a bad trip runs.
Service, per the imported timetable
A readable view of scheduled transit, observed reliability, and public services in this ward.
Observed reliability
67.4% within five minutes. 159,891 of 237,393 settled OC Transpo arrivals at stops inside this ward were on time across 21 observed weekdays, from Aug 24, 2026 to Sep 22, 2026.
- On-time arrivals
- 159,891
- Settled arrivals
- 237,393
- Observed days
- 21 weekdays
How this compares
Ranked 19 of 22 measured wards. 10.3 points below the city median of 77.7%.
Highest: ward 22 at 85.6%. Lowest: ward 21 at 56.6%.
Only wards whose evidence meets the publication threshold are ranked. Same window and same method for each.
Which routes are pulling this ward down
49 of the 57 routes serving this ward have enough evidence to compare. Least punctual first.
| Route | Within five minutes | Arrivals checked |
|---|---|---|
| 45 | 50.7% | 8,712 |
| 17 | 51.1% | 5,772 |
| 13 | 54.9% | 12,251 |
| 29 | 56.0% | 3,291 |
| 56 | 57.1% | 43,063 |
| 23 | 58.3% | 5,196 |
| 7 | 61.0% | 153,741 |
| 12 | 62.8% | 147,100 |
| 19 | 63.0% | 55,953 |
| 41 | 63.1% | 6,773 |
8 more routes here are not ranked: school, express, shopper or event service, whose schedule result does not compare the same way.
Vehicle visibility to investigate
The current summary uses seven days. For every route, you can also open yesterday, the last 7 days, or the last 30 days and inspect the day, scheduled trip, excluded feed gaps, and every observed public vehicle ID. An absence does not prove a vehicle fault or operator decision.
Routes serving the ward
59 scheduled routesBus routes · 58
Train lines · 1
Public washrooms (City data) 8
The public ward snapshot publishes the count but not the individual locations for this ward. No locations are being invented.
Drinking water (City data) 9
The public ward snapshot publishes the count but not the individual locations for this ward. No locations are being invented.
Rate or report an issue
Rider evidence
Community reports
Signals below are moderated community aggregates, not official operator notices or reliability scores.
You can report without signing in. Anonymous reports count a little less when we calculate public patterns. You can add an account after submitting.
Report a specific problem
- Graffiti
- Cleanliness
- Lighting
- Snow or ice
- Washroom unavailable
- Water unavailable
- Accessibility barrier
- Other issue
Emergency: call 9-1-1. Check official OC Transpo or STO notices before travelling.
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Evidence behind this pageOpen the definition, method, sources, dates, coverage, and known limits.
What is being shown
A ward-level inventory of scheduled transit, public washrooms, drinking-water locations, and observed OC Transpo bus arrivals at stops inside the ward.
How it was produced
Current imported records are assigned by point-in-polygon to the sourced ward boundary. Reliability uses one settled arrival per trip, stop, and service date in the latest 28 completed service days. On time is within ±5 minutes, with publication thresholds of 20 observed weekdays and 500 arrivals.
Evidence dates
- Imported
- Computed or assembled
- Sample
- 237,393 settled arrivals across 21 observed weekdays support the reliability result.
- Method or data version
- ward-counts-v1 + ward-stop-settled-arrivals-purpose-aware-v3
- Source checksum
- ward-reliability:b45f259d193997fe8c8360f16914a220dc65660179924dc8bfb0eff940089b38
Sources
Limits to keep in mind
- Counts describe the published inventory inside the boundary, not service quality or access from every address.
- Reliability covers observed OC Transpo bus arrivals at geographically assigned stops. Rail and arrivals without settled evidence are not represented.
- An unavailable count remains unavailable. It is not changed to zero.
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Evidence included with the draft
- Canonical Otranspo evidence link
- https://otranspo.ca/en/city/wards/14
- Sources and time
- Sources and time: open the linked report for its source records and published or imported timestamps.
- Limitations
- Limitations: Otranspo is independent and may show unknown, suppressed, delayed, or corrected values. Confirm urgent or current service matters with the official agency.
Contains information licensed under the Open Government Licence – City of Ottawa.