A little help along the way
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Find your next step, wherever your journey takes you.
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Missed your bus?Find the next one from the stop you are at.Find my next stepLost something?What to do, and who to call.Wrong bus or stop?Get back on track.Your first trip
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Let’s get startedExplore help topics
Ride and report
15 guides and tasks
- How to ride · Just arrivedChoose an airport or rail arrival and get the next steps for your first trip.
- I missed my busCheck the exact stop, next departure and official notices.
- Your bus did not come. What now?What to do when your bus does not arrive.
- I lost an item or someoneChoose an item or person and find the right official contact.
- Wrong bus or missed stopFind the next safe step and plan again.
- I feel unsafeSee emergency action and official transit safety contacts.
- A child or person is still on boardAct promptly and contact emergency help or transit staff.
- Find departuresSearch stops and upcoming service.
- Plan a tripCompare transit itineraries.
- Check service alertsRead current unexpected operator notices.
- Review planned changesSee current and upcoming planned service changes.
- Report a transit issueSubmit anonymously or with an optional account.
- Report crowdingRecord a nearby vehicle observation.
- Rider guide and official contactsHandle a missing bus, last service, payment, lost item, winter trip, or operator complaint.
- Show a communication cardLarge bilingual messages to show or print without an account or map.
Improve this site
7 guides and tasks
- Suggest an improvementPropose a feature, dataset, or content change.
- Request a correctionChallenge a factual claim with evidence.
- Report a website issueDescribe a broken page or interaction privately.
- AccessibilityRead known limitations or request an accommodation.
- Service animalsWhat OC Transpo and STO ask for when you ride with a service animal.
- Priority seatingSeats near the door, and the free cards that ask for one for you.
- The sunflower lanyardWhat it means, and what OC Transpo and STO recognize instead.
Trust and support
6 guides and tasks
- MethodologySee how measures and evidence are produced.
- Data sourcesVerify publishers, cadence, and limitations.
- Privacy rightsAccess, export, correct, or delete personal data.
- Site statusCheck service health and data freshness.
- Funding and donationsSee costs, independence, and ways to help.
- Contact OtranspoChoose a private contact category.
Xiriir aan codka lahaynOtranspo, OC Transpo, STO, Canada VRS, Farriin qoraal ah oo loo diro 9-1-1, Be My Eyes.
Xiriir aan codka lahayn
Looma baahna inaad wacdo cod ahaan. Mid kasta oo hoose wuxuu ku shaqeeyaa qoraal, iimayl, foom shabakad, gudbin (relay) ama luqadda calaamadaha.
OC Transpo
U dir fariin qoraal ah lambarka 4-ta lambar ee goobtaada istaagga 560560 si aad u hesho waqtiyada baska xiga. Waxaa laga yaabaa in lagu leeyahay qiimaha caadiga ah ee fariimaha. Ku saabsan fariinta 560560
Ku soo dir faallo ama cabasho onlaynOC Transpo wuxuu leeyahay: TTY u wac 7-1-1 (Bell Relay), ama bilaash u isticmaal Canada VRS. Xusuusin TTY ee OC Transpo
Para Transpo: ka dalbo, ka jooji oo la soco safarrada khadka internetka adigoo isticmaalaya My Para Transpo. Fur My Para Transpo
Macluumaadka Para Transpo, u dir qoraal 57272. Kani waa adeeg ka gaar ah qoraallada basaska xiga ee loo diro 560560. Macluumaadka helitaanka ee OC Transpo
Fur farriin qoraal ah oo loo diro Para Transpo (57272)Doorashadan macluumaadka waxaa laga hubiyay bogga OC Transpo 13 Oktoobar 2026.
STO (Gatineau)
Ku soo dir faallo onlayn (Faransiis iyo Ingiriis)STO waxay taxdaa Bell Relay oo ah 1 800 855-0511 isticmaalayaasha TTY. Bogga xiriirka STO
Luqadda calaamadaha: Canada VRS
Wicitaanno fiidiyoo bilaash ah oo lala yeesho turjubaan ASL ama LSQ, loogu talagalay dadka dhagaha la', dhagaha ka culus iyo hadalka ku adag ee calaamadaha isticmaala. Mar keliya isdiiwaangeli si aad turjubaan ugu wacdo cod.
Iska diiwaangeli Canada VRSXaalad degdeg ah: Ku qor farriin 9-1-1
Haddii aad tahay dhego la'aan, dhego-adag ama aad hadal ku adag tahay, waxaad la qori kartaa fariimo 9-1-1. Marka hore waa inaad iska diiwaan gelisaa shirkadda taleefankaaga. Xaalad degdeg ah waxaad weli wacaysaa 9-1-1. Xarunta wicitaanka ayaa markaas fariin kuugu soo diraysa.
3 Oktoobar 2026, goobta rasmiga ah ee Text with 9-1-1 waxay weli ku qornayd adeegga inuu yaalo Ontario iyo Quebec oo dhan. Kanada waxay 9-1-1 u wareejinaysaa shabakad cusub, adeeggan farriinta qoraalka ahna waa la beddeli doonaa. Hubi goobta rasmiga ah ka hor intaadan isku halayn.
CRTC: Qoraal 9-1-1 ahSida loo diiwaangeliyoIndho la'aan ama aragga oo liita: Be My Eyes
Abka bilaash ah oo fiidiyoo ku xira iskaa-wax-u-qabso arag leh, tusaale ahaan si uu u akhriyo calaamad ama u helo tiirka joogsiga. Iskaa-wax-u-qabsadayaashu ma aha shaqaalaha gaadiidka.
Ku saabsan Be My EyesXulashooyinka kale ee xiriirka waxaa laga hubiyey boggooda ku xiran Oktoobar 3, 2026.
Otranspo is an independent service. For help from a transit operator, find official rider contacts.