Wà:s ne kahiatónhsera

Sahró:ri tsi nahò:ten iah tekaié:ri

This page is not about one stop, route, station or vehicle. Open one to have the report name it, or use the full report.

Oh nahò:ten iahà:wen
Full report No account needed
Sénha
  1. Reading
  2. Sheró:ri · Contact

Write to us about this site. Write to OC Transpo about a bus.Questions about this site come to us.

No account needed. What you write stays private and is never published. We are not OC Transpo or STO: we cannot send a bus, find a lost bag or answer a complaint about a driver.

Sahiá:ton Otranspo

Who should get this?

Sahiá:ton Otranspo

Oh nahò:ten' í:sehre?
Oh nahò:ten' í:sehre?

If you change the topic after you start writing, we ask before moving your draft.

No attachments.0 of 4,000 characters
Reply to me by emailUsed only for this messageUsed only for this message, then deleted.
Do not include passwords, payment details, your exact location or medical details.

Private, never published. Not for emergencies: 911.Not watched for emergencies. No reply time is promised until a support roster is published.

Iah ówennaText 560560 · relay 711 · sign language · text 9-1-1

Iah ówenna

You do not have to make a voice call. Each way below works by text, email, a web form, relay or sign language.

Otranspo (this site)

Imèl: hello@otranspo.ca

Or use the contact form

Otranspo support channels

This site does not offer phone or text support yet. Use the private form or the published email address below.

Automated voice support is not available here.

These are Otranspo support options. For transit service or help during a trip, contact the operator. Otranspo does not promise a response time.

OC Transpo

Text your 4-digit stop number to 560560 for the next bus times. Standard text rates may apply. About text 560560

Send a comment or complaint online

OC Transpo says: for TTY, call 7-1-1 (Bell Relay), or use Canada VRS for free. OC Transpo TTY note

Para Transpo: book, cancel and track trips online with My Para Transpo. Open My Para Transpo

For Para Transpo information, text 57272. This is a separate service from next-bus texts to 560560. OC Transpo accessibility information

Open a text to Para Transpo (57272)

This information option was checked on OC Transpo’s page on October 13, 2026.

STO (Gatineau)

Send a comment online (French and English)

STO lists Bell Relay at 1 800 855-0511 for TTY users. STO contact page

Sign language: Canada VRS

Free video calls with an ASL or LSQ interpreter, for Deaf, hard of hearing and speech-impaired people who sign. Register once to make voice calls through an interpreter.

Register with Canada VRS

Emergency: Text with 9-1-1

If you are Deaf, hard of hearing or speech-impaired, you can text with 9-1-1. You must register with your wireless carrier first. In an emergency you still dial 9-1-1; the call centre then texts you.

On October 3, 2026, the official Text with 9-1-1 site still listed the service as available across Ontario and Quebec. Canada is moving 9-1-1 to a new network, and this texting service will be replaced. Check the official site before you count on it.

CRTC: Text with 9-1-1How to register

Blind or low vision: Be My Eyes

A free app that connects you by video to a sighted volunteer, for example to read a sign or find a stop pole. Volunteers are not transit staff.

About Be My Eyes

The other contact options were checked on their linked pages on October 3, 2026.

Official transit operators

For service, lost property, official complaints, or travel assistance, use the current contact channel for the operator involved.

OC Transpo official contact and rider help ↗STO official contact and rider help ↗