Independent, citizen-led transit information for Ottawa–Gatineau riders. Not affiliated with OC Transpo or STO.
Ward 19 · Ottawa
ORLÉANS SOUTH-NAVAN
Councillor: Catherine Kitts
- 27
- Routes
- 311
- Stops
- 77.7%
- within five minutes
Civic evidence brief
The identity, boundary, contacts, service scope and evidence dates behind this ward report, kept together so the page can be cited without losing its qualifications.
- Municipality
- City of Ottawa, Ontario
- Geographic unit
- Official City of Ottawa municipal ward 19: ORLÉANS SOUTH-NAVAN
- Boundary and vintage
- City ward layer · effective not published · imported August 4, 2026
- Official civic contacts
- Catherine Kitts · Councillor · source check is older than the publication threshold · source checked August 4, 2026 · official City contact source
- Mark Sutcliffe · Mayor · source check is older than the publication threshold · source checked August 4, 2026 · official City contact source
- Relevant scheduled service
- 27 public route records with a stop inside this boundary · operators: OC Transpo
- Transit evidence vintage
- Timetable import: not published · reliability window: Aug 24, 2026 – Sep 22, 2026
A ward boundary, route inventory, destination list, population count or employment count supplies civic context. None of those values alone measures passenger demand, household trip effects, transfers or daily attendance.
Ottawa wards are municipal wards. They are not Gatineau electoral districts, and results from the two boundary systems are not interchangeable.
Verdict
What would fix transit here
Worked out from the routes that serve this ward. Each item names the route, when it happens, and what would change it.
9 of 10 show a repeated lateness pattern consistent with insufficient scheduled running time. A scheduler should test a running-time scenario; labour, fleet, recovery and transfer impacts are not established here.
Worst here: route 24, late by the timetable 13:00 to 18:00, 4.4 min late.
9 of 10 routes here had something measurable to report.
- 00:00: 93.2% of arrivals on time, 2,760 arrivals, typically 1.1 min late
- 01:00: 89.9% of arrivals on time, 1,992 arrivals, typically 1 min late
- 02:00: 85.2% of arrivals on time, 1,810 arrivals, typically 1.1 min late
- 03:00: 76.6% of arrivals on time, 1,866 arrivals, typically 2.1 min late
- 04:00: 81.2% of arrivals on time, 2,640 arrivals, typically 1.5 min late
- 05:00: 93.3% of arrivals on time, 7,635 arrivals, typically 1.4 min late
- 06:00: 91.1% of arrivals on time, 18,572 arrivals, typically 1.2 min late
- 07:00: 70.4% of arrivals on time, 26,410 arrivals, typically 2.7 min late
- 08:00: 66.2% of arrivals on time, 27,177 arrivals, typically 3.3 min late
- 09:00: 75.1% of arrivals on time, 25,378 arrivals, typically 2.1 min late
- 10:00: 84.3% of arrivals on time, 26,089 arrivals, typically 1.6 min late
- 11:00: 84.7% of arrivals on time, 24,703 arrivals, typically 1.8 min late
- 12:00: 83.4% of arrivals on time, 24,333 arrivals, typically 1.9 min late
- 13:00: 78% of arrivals on time, 24,432 arrivals, typically 2.3 min late
- 14:00: 76.5% of arrivals on time, 25,482 arrivals, typically 2.4 min late
- 15:00: 70.2% of arrivals on time, 26,709 arrivals, typically 3 min late
- 16:00: 62.6% of arrivals on time, 25,721 arrivals, typically 3.5 min late
- 17:00: 67.3% of arrivals on time, 27,225 arrivals, typically 2.9 min late
- 18:00: 71.3% of arrivals on time, 25,374 arrivals, typically 2.7 min late
- 19:00: 72.8% of arrivals on time, 20,693 arrivals, typically 2.6 min late
- 20:00: 81.5% of arrivals on time, 19,980 arrivals, typically 2 min late
- 21:00: 82.3% of arrivals on time, 18,493 arrivals, typically 2 min late
- 22:00: 78.2% of arrivals on time, 12,501 arrivals, typically 2.5 min late
- 23:00: 83.6% of arrivals on time, 8,286 arrivals, typically 1.3 min late
- 90% or more on time
- 80 to 90% on time
- under 80% on time
- not enough data
| What | When | Measured | Scenario or next investigation |
|---|---|---|---|
| ProblemLate by the timetable2431253330323934369 routes | 13:00 to 18:00 … 05:00 | 4.4 min late … 4.5 min late | More running time |
| ProblemUnreliable241 routes | 16:00 | 25.3 min swing | Operations, not the timetable |
| ProblemOne hour collapses243325343036327 routes | 15:00 … 14:00 | 47% … 18% | Operations, not the timetable |
Map & current service
Current service inside this boundary
Scheduled lines, stops, and observed buses share one map. Select a route or vehicle for details.
Evidence & sources
Imported municipal polygon · 56 boundary vertices · City of Ottawa ward boundaries · imported Aug 4, 2026
How ORLÉANS SOUTH-NAVAN is doing
Two different failures hide inside one on-time percentage, and they have opposite fixes. These separate them. Each figure is a share of the route-hours this site measured well enough to speak for, and the count it is out of is shown beside it.
Measured over 189 route-hours. 3 more were observed too thinly to count, and are excluded rather than assumed good.
Scheduling
Whether the timetable describes the trip that is actually made. A route late by the same amount every day is not unreliable, it is mis-scheduled, and every operator is driving a schedule nobody can keep.
- Who can fix it
- A service planner
- What it costs
- Cost unavailable until fleet, labour, recovery and transfer effects are tested.
Timetable matches the trip
76.2%
Hours where the middle arrival is within three minutes late and one minute early of the timetable.
Route-hours where the timetable is short
45of 189
Hours where the middle arrival is three minutes late or worse. Each is a candidate for a running-time rewrite.
Route-hours running early
0of 189
Hours where buses typically leave early. Riders who arrive on time can still watch one go.
Running time a short hour needs
4min
For a typical short hour, the minutes a planner would add.
Operations
Whether a bad trip is close to a normal one. A route on time on average but wildly variable has a timetable that is right and something else that is not. Padding the schedule here makes every rider’s trip longer while the bad trips stay bad.
- Who can fix it
- Operations, and often the road itself
- What it costs
- Cost unavailable until the operational cause and remedy are established.
A bad trip is close to a normal one
99.5%
Hours where the worst trips run less than twenty minutes behind the normal one.
Route-hours that are unpredictable
1of 189
Hours where they run twenty minutes or more behind it. Adding running time does not fix these.
How far behind a bad trip runs
25.3min
For a typical unpredictable hour, how far behind a bad trip runs.
Service, per the imported timetable
A readable view of scheduled transit, observed reliability, and public services in this ward.
Observed reliability
77.7% within five minutes. 93,424 of 120,295 settled OC Transpo arrivals at stops inside this ward were on time across 21 observed weekdays, from Aug 24, 2026 to Sep 22, 2026.
- On-time arrivals
- 93,424
- Settled arrivals
- 120,295
- Observed days
- 21 weekdays
How this compares
Ranked 12 of 22 measured wards. At the city median of 77.7%.
Highest: ward 22 at 85.6%. Lowest: ward 21 at 56.6%.
Only wards whose evidence meets the publication threshold are ranked. Same window and same method for each.
Which routes are pulling this ward down
10 of the 26 routes serving this ward have enough evidence to compare. Least punctual first.
| Route | Within five minutes | Arrivals checked |
|---|---|---|
| 32 | 54.2% | 7,668 |
| 24 | 69.6% | 94,022 |
| 31 | 71.4% | 60,253 |
| 25 | 74.4% | 107,733 |
| 30 | 75.9% | 47,299 |
| 33 | 78.9% | 51,245 |
| 34 | 79.9% | 48,365 |
| 39 | 81.3% | 62,651 |
| 36 | 86.7% | 41,352 |
| 35 | 88.5% | 43,931 |
16 more routes here are not ranked: school, express, shopper or event service, whose schedule result does not compare the same way.
Vehicle visibility to investigate
The current summary uses seven days. For every route, you can also open yesterday, the last 7 days, or the last 30 days and inspect the day, scheduled trip, excluded feed gaps, and every observed public vehicle ID. An absence does not prove a vehicle fault or operator decision.
Routes serving the ward
27 scheduled routesPublic washrooms (City data) 4
The public ward snapshot publishes the count but not the individual locations for this ward. No locations are being invented.
Drinking water (City data) 2
The public ward snapshot publishes the count but not the individual locations for this ward. No locations are being invented.
Rate or report an issue
Rider evidence
Community reports
Signals below are moderated community aggregates, not official operator notices or reliability scores.
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Report a specific problem
- Graffiti
- Cleanliness
- Lighting
- Snow or ice
- Washroom unavailable
- Water unavailable
- Accessibility barrier
- Other issue
Emergency: call 9-1-1. Check official OC Transpo or STO notices before travelling.
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Evidence behind this pageOpen the definition, method, sources, dates, coverage, and known limits.
What is being shown
A ward-level inventory of scheduled transit, public washrooms, drinking-water locations, and observed OC Transpo bus arrivals at stops inside the ward.
How it was produced
Current imported records are assigned by point-in-polygon to the sourced ward boundary. Reliability uses one settled arrival per trip, stop, and service date in the latest 28 completed service days. On time is within ±5 minutes, with publication thresholds of 20 observed weekdays and 500 arrivals.
Evidence dates
- Imported
- Computed or assembled
- Sample
- 120,295 settled arrivals across 21 observed weekdays support the reliability result.
- Method or data version
- ward-counts-v1 + ward-stop-settled-arrivals-purpose-aware-v3
- Source checksum
- ward-reliability:4717e810a1f97291af84ee74bab802aa7bd663a2b8273b0163eb3f176b6ef15e
Sources
Limits to keep in mind
- Counts describe the published inventory inside the boundary, not service quality or access from every address.
- Reliability covers observed OC Transpo bus arrivals at geographically assigned stops. Rail and arrivals without settled evidence are not represented.
- An unavailable count remains unavailable. It is not changed to zero.
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Evidence included with the draft
- Canonical Otranspo evidence link
- https://otranspo.ca/en/city/wards/19
- Sources and time
- Sources and time: open the linked report for its source records and published or imported timestamps.
- Limitations
- Limitations: Otranspo is independent and may show unknown, suppressed, delayed, or corrected values. Confirm urgent or current service matters with the official agency.
Contains information licensed under the Open Government Licence – City of Ottawa.