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Otranspo

Ward 17 · Ottawa

CAPITAL

Councillor: Shawn Menard

40
Routes
192
Stops
72.5%
within five minutes
Boundaries: City of Ottawa ward layer; imported August 4, 2026.Prepare an email for City Hall

Civic evidence brief

The identity, boundary, contacts, service scope and evidence dates behind this ward report, kept together so the page can be cited without losing its qualifications.

Municipality
City of Ottawa, Ontario
Geographic unit
Official City of Ottawa municipal ward 17: CAPITAL
Boundary and vintage
City ward layer · effective not published · imported August 4, 2026
Official civic contacts
  • Shawn Menard · Councillor · source check is older than the publication threshold · source checked August 4, 2026 · official City contact source
  • Mark Sutcliffe · Mayor · source check is older than the publication threshold · source checked August 4, 2026 · official City contact source
Relevant scheduled service
40 public route records with a stop inside this boundary · operators: OC Transpo
Transit evidence vintage
Timetable import: not published · reliability window: Aug 23, 2026 – Sep 21, 2026

A ward boundary, route inventory, destination list, population count or employment count supplies civic context. None of those values alone measures passenger demand, household trip effects, transfers or daily attendance.

Ottawa wards are municipal wards. They are not Gatineau electoral districts, and results from the two boundary systems are not interchangeable.

Verdict

What would fix transit here

Worked out from the routes that serve this ward. Each item names the route, when it happens, and what would change it.

19 of 24 show a repeated lateness pattern consistent with insufficient scheduled running time. A scheduler should test a running-time scenario; labour, fleet, recovery and transfer impacts are not established here.

Worst here: route 7, late by the timetable 08:00 to 23:00, 4.1 min late.

20 of 24 routes here had something measurable to report.

Arrivals within five minutes, by hour of day, across the 24 routes graded here, last 14 days
  1. 00:00: 90.1% of arrivals on time, 22,031 arrivals, typically 0.9 min late
  2. 01:00: 89.2% of arrivals on time, 8,290 arrivals, typically 1.1 min late
  3. 02:00: 82.6% of arrivals on time, 3,870 arrivals, typically 1.4 min late
  4. 03:00: 81.9% of arrivals on time, 3,659 arrivals, typically 1.5 min late
  5. 04:00: 88.8% of arrivals on time, 10,537 arrivals, typically 1.3 min late
  6. 05:00: 91.3% of arrivals on time, 30,081 arrivals, typically 1.1 min late
  7. 06:00: 89.4% of arrivals on time, 63,529 arrivals, typically 1.3 min late
  8. 07:00: 82% of arrivals on time, 81,487 arrivals, typically 1.7 min late
  9. 08:00: 67.6% of arrivals on time, 84,113 arrivals, typically 3 min late
  10. 09:00: 72.7% of arrivals on time, 83,131 arrivals, typically 2.4 min late
  11. 10:00: 79.9% of arrivals on time, 81,135 arrivals, typically 1.7 min late
  12. 11:00: 78.4% of arrivals on time, 78,497 arrivals, typically 1.9 min late
  13. 12:00: 74.8% of arrivals on time, 79,440 arrivals, typically 2.3 min late
  14. 13:00: 74.3% of arrivals on time, 74,421 arrivals, typically 2.2 min late
  15. 14:00: 73% of arrivals on time, 75,280 arrivals, typically 2.2 min late
  16. 15:00: 64.4% of arrivals on time, 77,372 arrivals, typically 3.3 min late
  17. 16:00: 59% of arrivals on time, 79,323 arrivals, typically 3.9 min late
  18. 17:00: 61.7% of arrivals on time, 81,668 arrivals, typically 3.5 min late
  19. 18:00: 70.8% of arrivals on time, 76,649 arrivals, typically 2.5 min late
  20. 19:00: 73.1% of arrivals on time, 62,029 arrivals, typically 2.4 min late
  21. 20:00: 73.8% of arrivals on time, 56,103 arrivals, typically 2.6 min late
  22. 21:00: 77.2% of arrivals on time, 50,021 arrivals, typically 2.2 min late
  23. 22:00: 80.2% of arrivals on time, 43,694 arrivals, typically 2 min late
  24. 23:00: 85.2% of arrivals on time, 34,559 arrivals, typically 1.5 min late
  • 90% or more on time
  • 80 to 90% on time
  • under 80% on time
  • not enough data
WhatWhenMeasuredScenario or next investigation
ProblemLate by the timetable756619181011194211059285444111239494519 routes08:00 to 23:00 … 01:004.1 min late … 3.8 min lateMore running time
ProblemOne hour collapses1119256511011241429494511 routes09:00 … 02:0045% … 66%Operations, not the timetable
ProblemUnreliable105452 routes17:00 · 09:0030.4 min swing · 20.5 min swingOperations, not the timetable
ProblemRunning early92442 routes14:00 · 01:001.5 min early · 2.9 min earlyLess running time, or holding points

Map & current service

Current service inside this boundary

Scheduled lines, stops, and observed buses share one map. Select a route or vehicle for details.

Evidence & sources

Imported municipal polygon · 40 boundary vertices · City of Ottawa ward boundaries · imported Aug 4, 2026

38 bus routes2 train lines192 stops
Loading live feed

O-Train evidence

What we know about train service here

Open the train observation report

Trains are not in the public data feed

OC Transpo publishes live positions for its buses, and this site measures them: millions of bus arrivals every month, which is where every bus figure on this site comes from. The same public feed carries no train positions, so this site has never recorded a single train arrival. Nothing here can tell you where a train is, or whether Lines 1, 2 and 4 run on time.

This is a gap in what is published, not a gap in the trains. If train positions were published the way bus positions already are, riders would get the same record for rail that they have for every bus route on this site.

Recent shared train observations

These are rider sightings approved by a moderator. They show a reported time and place. They are not official train positions, a complete train count, or proof of a cause.

No approved rider observation matches this place or line in the last 31 days. That does not mean no train ran or no problem occurred.

How CAPITAL is doing

Two different failures hide inside one on-time percentage, and they have opposite fixes. These separate them. Each figure is a share of the route-hours this site measured well enough to speak for, and the count it is out of is shown beside it.

Measured over 495 route-hours. 7 more were observed too thinly to count, and are excluded rather than assumed good.

Scheduling

Whether the timetable describes the trip that is actually made. A route late by the same amount every day is not unreliable, it is mis-scheduled, and every operator is driving a schedule nobody can keep.

Who can fix it
A service planner
What it costs
Cost unavailable until fleet, labour, recovery and transfer effects are tested.

Timetable matches the trip

77.8%

Hours where the middle arrival is within three minutes late and one minute early of the timetable.

Route-hours where the timetable is short

108of 495

Hours where the middle arrival is three minutes late or worse. Each is a candidate for a running-time rewrite.

Route-hours running early

2of 495

Hours where buses typically leave early. Riders who arrive on time can still watch one go.

Running time a short hour needs

3.8min

For a typical short hour, the minutes a planner would add.

Operations

Whether a bad trip is close to a normal one. A route on time on average but wildly variable has a timetable that is right and something else that is not. Padding the schedule here makes every rider’s trip longer while the bad trips stay bad.

Who can fix it
Operations, and often the road itself
What it costs
Cost unavailable until the operational cause and remedy are established.

A bad trip is close to a normal one

99.6%

Hours where the worst trips run less than twenty minutes behind the normal one.

Route-hours that are unpredictable

2of 495

Hours where they run twenty minutes or more behind it. Adding running time does not fix these.

How far behind a bad trip runs

25.4min

For a typical unpredictable hour, how far behind a bad trip runs.

Service, per the imported timetable

A readable view of scheduled transit, observed reliability, and public services in this ward.

Named ward measure72.5%within five minutes

Observed reliability

72.5% within five minutes. 210,975 of 291,163 settled OC Transpo arrivals at stops inside this ward were on time across 20 observed weekdays, from Aug 23, 2026 to Sep 21, 2026.

On-time arrivals
210,975
Settled arrivals
291,163
Observed days
20 weekdays

How this compares

Ranked 16 of 22 measured wards. 5.1 points below the city median of 77.6%.

Highest: ward 22 at 85.7%. Lowest: ward 21 at 56.5%.

Only wards whose evidence meets the publication threshold are ranked. Same window and same method for each.

Which routes are pulling this ward down

24 of the 36 routes serving this ward have enough evidence to compare. Least punctual first.

RouteWithin five minutesArrivals checked
5657.8%41,665
761.0%148,744
1862.4%67,101
1963.5%54,133
668.3%133,359
971.6%33,241
11172.3%79,665
11072.4%80,554
1072.4%78,079
4274.8%38,307

12 more routes here are not ranked: school, express, shopper or event service, whose schedule result does not compare the same way.

Vehicle visibility to investigate

The current summary uses seven days. For every route, you can also open yesterday, the last 7 days, or the last 30 days and inspect the day, scheduled trip, excluded feed gaps, and every observed public vehicle ID. An absence does not prove a vehicle fault or operator decision.

Routes serving the ward

40 scheduled routes
Public washrooms (City data) 10

The public ward snapshot publishes the count but not the individual locations for this ward. No locations are being invented.

Drinking water (City data) 9

The public ward snapshot publishes the count but not the individual locations for this ward. No locations are being invented.

Rate or report an issue

Rider evidence

Community reports

Signals below are moderated community aggregates, not official operator notices or reliability scores.

You can report without signing in. Anonymous reports count a little less when we calculate public patterns. You can add an account after submitting.

Report a specific problem

Emergency: call 9-1-1. Check official OC Transpo or STO notices before travelling.

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Evidence behind this pageOpen the definition, method, sources, dates, coverage, and known limits.

What is being shown

A ward-level inventory of scheduled transit, public washrooms, drinking-water locations, and observed OC Transpo bus arrivals at stops inside the ward.

How it was produced

Current imported records are assigned by point-in-polygon to the sourced ward boundary. Reliability uses one settled arrival per trip, stop, and service date in the latest 28 completed service days. On time is within ±5 minutes, with publication thresholds of 20 observed weekdays and 500 arrivals.

Evidence dates

Imported
Computed or assembled
Sample
291,163 settled arrivals across 20 observed weekdays support the reliability result.
Method or data version
ward-counts-v1 + ward-stop-settled-arrivals-purpose-aware-v3
Source checksum
ward-reliability:487e34db9334398f0d6e47dcf175d13f28f953d156b0e01eebdbcb25bd45bab6

Sources

Limits to keep in mind

  • Counts describe the published inventory inside the boundary, not service quality or access from every address.
  • Reliability covers observed OC Transpo bus arrivals at geographically assigned stops. Rail and arrivals without settled evidence are not represented.
  • An unavailable count remains unavailable. It is not changed to zero.
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Evidence included with the draft

Canonical Otranspo evidence link
https://otranspo.ca/en/city/wards/17
Sources and time
Sources and time: open the linked report for its source records and published or imported timestamps.
Limitations
Limitations: Otranspo is independent and may show unknown, suppressed, delayed, or corrected values. Confirm urgent or current service matters with the official agency.

Contains information licensed under the Open Government Licence – City of Ottawa.